Giving up your landline

There are some affordable options to having a landline at your house.

Using your existing landline supplier

Your analogue landline costs about £15-£20 per month (or more). BT (and other resellers of the OpenReach network) are offering Digital Voice for the same cost as the old analogue service. However, some hidden extra fees may be added – beware.

If you use Virgin Media for your phone services, then VM will have converted you to VOIP, and you may be able to find the cost in your monthly bill.

Using your existing internet service

If you already have an internet service at your home (via broadband or FTTP), you can use this to get a new Digital Voice or VOIP service.

  • A&A offer a VOIP service for £1.20 per month – you need to pay for any outgoing calls, and there will be some one-time setup costs. A cordless telephone (with internet connection) would cost £120
  • Vonage offers a VOIP service for £7.00 per month, which allows you to connect your existing home phone to the internet (via an adapter provided by Vonage), without any additional setup costs. Vonage offers 1000 minutes of free calls per month

Using the mobile network

  • You can buy a simple 4G mobile phone for £25 and a SIM card for less than £5.00 per month – unlimited calls. This simple phone option offers calls and SMS, takes photos, and allows you to listen to the radio. There is no internet connection on a simple mobile phone like the Nokia 110
  • An alternative is to buy a cheap Android smartphone (for £50-£100) and a SIM card with some (5GB) mobile data (for £5-£10 per month). If you have WiFi at home, it can be used for much of your mobile data.

Look on Uswitch.com for cheap mobile phone SIM offers, but beware of those that have a low introductory price which increases after a couple of months. Most SIMs offer unlimited calls within the UK.

Summary of monthly costs

  • BT Digital Voice – no extra cost ~£15 per month
  • Virgin Media – no extra cost ~£15 per month
  • A&A VOIP on your internet service – £1.20 per month (pay for calls)
  • Vonage VOIP on your internet service – £7.00 per month (1000 free mins)
  • Simple mobile phone £5.00 per month (unlimited calls)
  • Smartphone £5-£15 per month (unlimited calls)

BBC – A New TV Streaming Box?

The BBC’s Controller of Digital Transition, Helen Burrows, has confirmed that the corporation is “exploring the idea” of building its own UK set-top-box device to support the new broadband-based live TV streaming service, Freely, which until recently lacked any support among existing streaming boxes and sticks.

Article in ISPRewiew

Is the Beeb fed up with the slow progress of Freely, like its viewers?


Windows 11 ??

Microsoft is to stop support for Windows 10 late in 2025. If you are running Windows 10, you may wish to consider your options.

The big issue is that Win 11 needs newer hardware in order to be installed and cannot be installed on some older PCs running Win 10 satisfactorily. Win 11 compatibility can be tested by running the PC Health Check program supplied by Microsoft.


Options

If you can install Win 11 on your PC, my advice is to upgrade – unless you have a good reason not to upgrade to Win 11.

If the PC Health Check program says you cannot install Win 11, then you have several options:

  1. Stay on Win 10 – it won’t stop working and won’t be a security liability, just yet
  2. Change the operating system to Linux or ChromeOS – seek help if needed
  3. Install Win 11, bypassing the hardware checks – seek help if needed
  4. Buy a computer with Win 11 installed – it does not need to be a new computer

The last option is the only one to cost anything.


A faster computer

It is worth noting that older computers can be slower and a computer purchase (whether a new computer or a used computer) may well be faster and provide you a better user experience. Take care to ensure the computer you buy is going to give you the performance you expect.

Buying new or refurbished

Buying a used (renewed, refurbished) computer from eBay or similar, with Win 11 installed, is a viable option. It is recommended that your next computer has enough RAM and an SSD (solid-state drive) large enough for your needs – say 16GB RAM and 512GB SSD.
The speed of the CPU can be checked on the PassMark site. The larger the PassMark score, the faster the CPU – a PassMark of 5000 should be sufficient for most home computer users. You may find the CPU in your old computer has a PassMark score well below 2000, and therefore well worth updating to a faster computer. A suitable refurbished laptop can be found on eBay for about £300 – well under half the price of a new laptop.


Digital Switchover

What is the Digital Switchover?

It is the switching over of the ‘old’ analogue phone system, to a new digital system, using the internet – called Voice over Internet Protocol (VoIP).

Why is this happening?

It is a ‘Whole Industry’ change (not just BT) completing by January 2027.

Parts of the current system are over 100 years old and running out of spare parts – essentially, the old system is no longer sustainable.

What is involved?

Most people will just be able to unplug their landline from the old socket and plug it into their broadband router.

BT will give 4 weeks’ notice so that you can advise them of any issues you may have.

BT and Virgin Media advise that most handsets will still work. If you have a very old handset, contact them to check.

Potential issues/solutions

  • Your phone will no longer work if there is a power cut or if your broadband connection goes down. 
  • Most people will have a mobile phone that they can use as a backup.
  • If you do not have broadband then BT will fit it for you at no cost.
  • If you do not have a mobile phone, BT offer a hybrid phone – it has a battery and uses a mobile signal, in the case of a power cut.
  • If you do not have a mobile phone signal in your home, BT offers a ‘battery backup’ unit to keep your broadband and phone working.
  • Virgin Media offer an ‘emergency backup’ line (which includes a battery) if you are in an area with a mobile phone signal. If not, contact them.

People with Additional Needs

This category will include (but not be limited to):

  • Where people don’t have a mobile phone signal
  • Where people don’t have a mobile phone
  • Vulnerable people e.g. over 75’s or those with disabilities
  • Where people have a ‘telecare’ pendant alarm

Advise BT or Virgin Media and they will put back your switch date to allow time to sort out any issues*

BT Process

  • You will be contacted at least 4 weeks before the proposed switch. 
  • Let BT know if you have any additional needs or questions. 
  • Your switch date can be put back and a BT engineer will help get you set up. 
  • You will not be left without a phone connection.

The target end date is January 2027.

Virgin Media Process

  • Virgin Media will also contact you in advance by mail and email, but they do not give a timescale. 
  • Virgin Media will also delay people with additional needs and send an engineer to help them, as required.

MS Office vs. Google Workspace

Two office productivity suites reign supreme: Google Workspace (Google Docs) and Microsoft Office. But which one is the best tool for you?

Microsoft Office and Google Workspace/Docs have the same three core applications.

  • For word processing and text documents, you get Microsoft Word and Google Docs—the Docs name is often used when talking about all of Google’s office apps.
  • For presentations, you get Microsoft PowerPoint and Google Slides.
  • For spreadsheets, you get Microsoft Excel and Google Sheets.

You can access the web Office apps from onedrive.live.com, and Google’s apps can be used from drive.google.com. The mobile Office apps are bundled in one Microsoft 365 app for iPhone and Android. Google’s mobile apps for Docs, Sheets, Slides, and other tools are individual downloads on iPhone and Android.

The core functionality and interface between the office suites are mostly the same, especially since Microsoft has updated its Office apps over time to behave more like Google’s apps. For example, Word and Docs have a similar design, many of the same keyboard shortcuts, similar spell-check and grammar correction tools, and similar collaborative editing features.

Microsoft and Google both have desktop and mobile versions of all their office apps, so you can get work done from a desktop, tablet, laptop, phone, or anything else with a web browser. However, Microsoft also has native desktop applications for Word, Excel, and PowerPoint, available on Windows and Mac computers. The desktop applications predate the online Office apps, and they have more features than the web versions.

Microsoft’s Office apps are generally more feature-packed than Google’s apps, mostly because Microsoft had a massive head start and has continued to improve and add more functionality since then— Word’s first release was in 1983, and Google Docs first arrived in 2006. For example, some people prefer using Excel over Sheets because the latter is missing some math functions and the ability to install plugins that run locally on the computer. Google Workspace and Microsoft Office have the same core feature set, but Microsoft’s apps are undeniably more versatile.

There are a few other tools that are part of the core Microsoft 365 and Google Workspace packages. You get Google Drive and Microsoft OneDrive for cloud storage. Both services also have a feature for creating online forms that dump results into a spreadsheet.

There are some differences, though. Google doesn’t have an alternative to Microsoft OneNote, the desktop and mobile note-taking software—Google Keep is close, but it isn’t nearly as feature-packed as OneNote. The Google Drawings application for creating diagrams and charts doesn’t have a direct alternative in Microsoft’s app suite. The Outlook email client is usually considered part of Microsoft 365, but Google only has the web-based Gmail, which isn’t quite the same thing.

Microsoft and Google also have all the typical cloud productivity services, including email hosting, calendars, and contacts. If we were comparing the entire cloud ecosystems of Google and Microsoft, we’d be here all day, so we’re just sticking to the office suites.

What You Get for Free

The free version of Microsoft 365 gives you access to the web and mobile apps for Word, Excel, PowerPoint, OneDrive, and Outlook. There’s also 5GB of included cloud storage. You just need a free Microsoft account, and you’re ready.

The main catch is that you can’t create or edit documents on phones and small tablets (“devices with a screen size smaller than 25.5 cms,” according to Microsoft) unless you pay for a subscription. If you don’t pay up, you’re stuck with just viewing documents on mobile. Google’s apps don’t have this limitation.

Free Google accounts get access to all the Workspace apps and 15GB of cloud storage, shared across Drive, Photos, and Gmail. There are no limits on opening, editing, or creating documents on any device.

The Premium Pricing

There are two ways to buy the Microsoft Office apps. The best option for most people is a Microsoft 365 subscription, which starts at $69.99/year or $6.99/month (as of August 2024). The individual plan unlocks access to native desktop applications for Word, Excel, and PowerPoint, and unlocks premium features in Outlook, Editor, and a few other apps. You also get 1TB of cloud storage. A family plan is available for up to six people with more storage.

The other option is buying Microsoft Office 2021 (or Office 2024, when that arrives). It’s a one-time purchase that costs £150 (or less) and only includes the native desktop applications for Word, Excel, and PowerPoint. The apps do not receive feature updates like the subscription version, and the one-time purchase doesn’t unlock editing abilities in the mobile apps.

Google has a few different paid plans, which are mostly for adding more cloud storage, rather than unlocking features in the Workspace apps. The base plan bumps your cloud storage to 100GB for £2/month (as of August 2024), and additional plans are available for 2TB storage and access to Gemini AI features in Workspace apps.

You Can Use Both

Microsoft’s Office apps are packed with features, and desktop applications are more reliable in certain circumstances than any web app (especially when handling large files). However, the collaborative editing features aren’t as robust as Google Workspace, and you have to pay to unlock editing on mobile devices. The native desktop apps are also only available for Windows and Mac—sorry, Linux fans.

Google’s Workspace applications don’t offer native desktop applications, but the web apps work on all desktop platforms, and there are no viewing or editing restrictions in the mobile apps. The ability for multiple people to edit and collaborate on Docs, Sheets, and Slides is also still unmatched—Microsoft’s apps come close but still aren’t as good with live editing.

The good news is that it’s not too difficult to switch between office suites or use both for different projects. You can import Microsoft Office documents into Sheets, Docs, or Slides, and Google’s apps can export to Microsoft Office format. If you’re working on a group project, you can do the live collaborative editing in Google’s apps, then (if you want) move it to a Microsoft app for final edits. You can lose some formatting when converting formats, though.

There’s also a third option: LibreOffice.
The free and open-source office suite is cross-platform, with native apps available for Windows, Mac, Linux, and other operating systems. It can process Microsoft Office documents—either files created by Office apps or files exported from Google Workspace apps and other apps.

Both Google Workspace and Microsoft Office have free versions available, so you can try them out and see which tools work the best for you.


https://www.howtogeek.com/microsoft-office-vs-google-docs-sheets-slides


FTTP in Camberley

The internet network provider Openreach announced in May 2024 that the area served by the Camberley telephone exchange will be upgraded to support fibre-to-the-premises (FTTP) by the end of 2026.  FTTP uses fibre-optic cables to link to the exchange. FTTP will provide Gigabit internet service to both domestic and business users and provide users an alternative to toob and VirginMedia.

Until now, Openreach has only offered VDSL broadband to homes in the Camberley area (except for the town centre). VDSL is capable of delivering speeds of up to 80 Mbps, though many homes get rather less. VDSL uses the phone lines to connect the last section of the link to the exchange.

Openreach’s announcement comes late in the roll-out of Gigabit, whose goal is to provide Gigabit internet services to 85% of homes and businesses in the UK. FTTP offers higher reliability and much faster access to new digital services such as cloud file storage, TV streaming to multiple 4K screens and online gaming.

There are 3 network providers in the Camberley area.

  • Openreach (or BT) with services to every household and business in the area.
  • VirginMedia has offered cable or fibre internet services for many years. It has a fairly good coverage of the area.
  • Toob is a relative newcomer. Again it has fairly good coverage of the area but is still growing its network.

Neither of the newer providers offer services to every address in the area and many households need to rely on Openreach for internet connection.

Openreach sells its internet services via ISPs such as BT, EE, Sky, TalkTalk, Vodafone, Zen, etc.  In the future, you’ll be able to order gigabit-capable internet services from your choice of ISP and pricing is likely to be more competitive.  The change to FTTP is not an automatic upgrade, although some ISPs are doing free automatic upgrades as older copper-based services and lines are slowly withdrawn.

Typical prices are £35 pm for 500 Mbps.

Ispreview.co.uk

Openreach

The future of Satellite TV

  • TV Broadcasters are pushing towards an online-only (IPTV) future
  • Satellites used to carry Sky and Freesat service reach end of life at the end of the decade (by 2030)
  • Sky and Freesat gear up to migrate viewers to IPTV platforms

Satellites have a limited lifespan

  • Three satellites currently provide TV and radio services available on Sky and Freesat in the UK and Ireland. They are Astra 2E, 2F and 2G
  • The satellites were built with a lifespan of 15 years of service and are operated by Luxembourg-based SES
  • Astra 2E, 2F and 2G are the second generation of satellites to supply digital satellite TV services to audiences here
  • Astra 2E, 2F and 2G were launched between 2012 and 2014 and they are due to go out of service by 2029

Could Sky really migrate all of its subscribers away from satellite in just five years?

It’s been done before. Sky previously moved viewers from its analogue to digital satellite service in just a three year period between 1998 and 2001. That required new equipment and new dishes for each of its subscribers.

Sky Q users can expect their TV service to continue in its current form for a few more years. However, Sky is introducing new features to its latest receivers only, although Sky Q remains well supported for existing customers. Already, a lot of Sky Q’s extra functionality relies on an internet connection.

Sky does not sell SkyQ to new customers but offers Sky Glass or Sky Stream. However, Sky has signed a satellite deal lasting to the end of the twenties. This would indicate Sky will support Sky Q customers until then.

Sky offers the Sky Stream puck which will connect to a household’s existing internet connection. It can be used in conjunction with any Internet Service Provider. Viewers also have the option of getting a Sky Glass TV, with Sky’s internet based TV service built in.

Could Freesat really migrate all of its users before satellite TV switch-off?

Later in 2024, Freely will begin to replace Freesat. All new receivers will be a hybrid that can receive traditional broadcast services and IP-delivered online services. The receiver can be programmed to automatically default to an IP-stream of a channel in place of the satellite signal. Therefore, once satellite services expire, Freely receivers will seamlessly continue receiving services online.

Unlike Sky Glass and Sky Stream, Freely receivers won’t have the initial problem of viewers missing channels they could receive on satellite. Freely receivers with satellite capability will continue to receive satellite-only services as well as IP-streaming channels.

Existing Freesat receivers will gradually receive fewer and fewer services until the final services eventually leave satellite. But this won’t happen until at least the end of the decade.

https://rxtvinfo.com/2024/how-soon-is-satellite-tv-switch-off/

March 2024

TV Streaming

Back in September 2023, the UK’s biggest free-to-air Public Service Broadcasters (PSBs) – the BBC, ITV, Channel 4, and Channel 5 – announced a new smart TV streaming service that will allow users to watch live TV via the internet (IPTV) for free. The platform, called Freely, is expected to arrive soon in Q2 2024. More news here.

Freely is designed to bridge the gap between conventional terrestrial television and online entertainment by offering live free-to-air TV without the need for an aerial.

Freely will complement iPlayer, itvX, More4 and My5 and will allow users to watch live IPTV from these PSBs through a single application, without having to swap between apps when they switch from channel to channel. Freely will initially be available only on some new smart TV sets.

The implication is that it will be necessary to buy a new smart TV to get the Freely service. This is a big expense for most households and may not attract many Freely users.


In August 2025, Freely announced a partnership with Netgem to produce a simple and affordable plug-in puck to run Freely. There are very few details yet, but the device will have only internet input (no aerial input) and no recording capability.

In November 2025, the Netgem PLEIO puck was previewed. The Netgem Pleio (pronounced Play-Oh) is available now on Amazon for ~£100.


The streaming-only approach represents a clear statement about the direction the industry is heading. With the government pushing for an IP switchover in the 2030s and research suggesting 70% of UK homes will ditch aerials by 2040, the Freely box represents a glimpse of that future.

What users want is for Freely to become available on other devices, like Fire TV and Roku sticks. Ideally, Freely would be available on all devices that run Freeview.



Review in Mirror

Future of TV distribution



WiFi-5, WiFi-6, WiFi-7

There is a lot of chatter about WiFi-5, WiFi-6 and the new WiFi-7

I found this simple chart to outline the technology standards

https://www.truecable.com/blogs/cable-academy/wifi-7-vs-wifi-6-whats-the-difference

The peak speed and the actual speed obtained are very different measures. WiFi-6 should deliver gigabit speeds for faster applications. The higher frequency bands (5 and 6 GHz) don’t pass through brick walls easily.

For an explanation of some of the terms used – click here


Mobile phone options

Many people pay over the odds for their mobile phone service. They may go to the mobile phone shop in the high street and seek advice there. The staff in these shops are obliged to sell just one brand and often at the best margin for the shop.

The strategy I have used for many years is to buy a mobile phone and to use Sim-only pay-monthly deals from a supplier of choice. This is usually the cheapest deal I can find but I don’t make too many changes of supplier if I can avoid it. I expect the phone to last me 2-4 years.

Mobile Phone Hardware

My approach has been to buy a mobile phone model which is about 18 months old and is now much cheaper than it was when new. This phone should have the attributes of a new phone – current software features, fast processor, enough memory, etc. I usually buy from Amazon or eBay and look for good condition, A, new or renewed products from a reputable seller. Android phones with a reputable name (Samsung) would be my choice. Those folk with an Apple addiction may have to satisfy their cravings from the iPhone range. Details of products and prices are available on GSMArena.com

Having acquired the phone hardware you need to determine which network operator to use.

Which Network?

Mobile Network Operators – MNO
There are 4 Mobile Network Operators (EE, O2, Three, Vodaphone) in the UK and your choice of MNO will determine whether you have a good signal where you regularly use your mobile phone; at home, work or play. This is possibly the most important decision you need to make for getting a good mobile phone experience.

Before choosing an MNO, ask around at work or where you use your phone, as to what MNO your friends and acquaintances are using. Ask your neighbours at home what mobile network they use and see if their MNO is giving them a good signal. My advice is not to rely on the coverage information provided by the MVO; it will probably be rather optimistic.

Cellmapper.net shows where all mobile masts are located and maps users’ experience. But it is not easy to use Cellmapper without experience.

You can now select the MNO using the information gained from work colleagues, neighbours, etc. But don’t just go to the EE, O2, Three or Vodaphone shop in the High Street for the SIM card.

Mobile Virtual Network Operators – MVNOs
There are many Mobile Virtual Network Operators (MVNOs) from whom you can get a SIM card – eg:- Giffgaff, Lyca, Sky, Smarty, Lebara, Voxi and many more. The MVNOs re-sell services from the MNO and will often offer pricing which is much better than those from the MNOs. However, you should look at their T&Cs carefully and look at user experiences (on Trustpilot) to see if you are getting good value.

  • A view of functionality is available here.
  • A list of MVNOs is available here.
  • Another view of MVNOs is here.

These lists show which MNO each MVNO uses. I suggest you develop a short list of the MNOs and MVNOs you might consider.

Other things to consider

How much data do I need?
Before getting a SIM, you need to determine how much data you’ll need. 5GB each month may well be sufficient, particularly if you have internet access at home and work. If you watch films or YouTube on your phone you will probably need much more data each month.

How many calls do I make?
Most MNOs and MVNOs offer unlimited phone calls to mobiles and landlines within the UK and a limited amount of data each month. The more data the higher the cost. You should be able to upgrade the amount of data at any time.
If you make many calls abroad then you may wish to look at the overseas call costs.

Voicemail
If you use voicemail a lot, you may wish to consider the functionality of the voicemail offering of the various providers.

Roaming options
If you travel abroad regularly you may want to consider the cost of roaming (using your phone abroad). There are specialised offerings for those who travel regularly.

Contract length
I would advise against entering into a long-term (eg: 12-month) contract with any provider. A 1-month (30-day) – pay monthly is normally suitable. Avoid pay-as-you-go PAYG terms, unless your usage is irregular.

Are you still in contract with your existing supplier?
Before making any SIM purchase, check if you are contracted to your current supplier. Often it is difficult or expensive to terminate an existing contract. If you are in contract, the timing of any change needs to be considered carefully. Check if you are still in contract by texting “INFO” to 85075

Armed with the estimate of how much data you’ll need each month and assuming you want unlimited calls, go to the websites of the MVOs and MVNOs on your shortlist and see what they charge for the SIM-only deal you want.

Uswitch and MSE
The popular website USWITCH has a section on Mobiles. You may wish to look there as well. Bargain SIM-only deals are often listed on Uswitch.
MSE offers something similar. Also hotukdeals.com


Typical prices from MVNOs

  • Smarty – 5GB – £6.00
  • GiffGaff – 5GB – £8.00
  • Lebara – 5GB – £5.00
  • Lyca – 5 GB – £5.00

Typical prices from MVOs

  • O2 – 5GB – £23.00
  • EE – 5GB – £20.00
  • Three – 5GB – £19.00
  • Vodaphone – 6GB – £29.00

You will notice the MVOs charge much higher prices than the MVNOs. Three and its associated MVNOs, usually charge less, particularly for larger data SIMs.

Time to Make the Decision

You should now have a list of possible suppliers and their prices and terms.
A choice of supplier can now be made.
Order the SIM card and set up payment.

Making the Change of Provider

Swapping your phone number to the new provider
When the SIM arrives you’ll probably want to swap your phone number to the new provider. There is a procedure for doing this. I use this guide. This procedure – called porting – needs to be followed carefully. It can take a day or two to complete; during which time you may have to use a temporary phone number.

Once you are connected to the new provider check out and set up the Voice-Mail system. Become familiar with their mobile phone app which may well be the best interface to the provider for information, help and queries.

If you are unhappy with your new provider then contact them and explain the issue. You should not be tied to a long contract and you can dump them and choose from the others on your shortlist.


The Guardian

Cost Summary

  • I spend (say) £200 on the mobile phone and it lasts (say) 3 years. £75 pa
  • I get a pay-monthly SIM at £6.00 per month. £72 pa
  • The costs are about £150.00 per year or less than £13.00 per month.
  • You may want to consider mobile phone insurance.

Mobile phone providers ranked by customer satisfaction, according to Which?